If you have a question, getting in touch with us couldn’t be any easier.
It is also very important that you let us know if you change address. If we cannot reach you, you could miss out on important updates about the Scheme, or delays with paying your pension. So please ensure your personal information with us is up to date.
Mercer Ltd, Post Handling Centre
St James’s Tower
7 Charlotte Street
Manchester M1 4DZ
You can also contact Mercer Admin online using this online form.
Ground Floor
Knox Court
10 Fitzalan Place
Cardiff CF24 0EB
Nomination form
In the event of your death, your nomination form is used by the Trustee as a guide for the distribution of death benefits (your expression of wish), which are payable at Trustee discretion. It is therefore of utmost importance that an updated nomination form is held for you, especially if your circumstances have changed recently. You can complete a nomination form online by visiting the following sites:
DB section members – https://login.benpal.com
DC section members – https://www.legalandgeneral.com